I called to give them my new bank info since I switched banks and they didn't transfer my auto pay from my old bank to my new bank. I was late 3 months because it wasn't auto withdrawn and now I have this on my credit report. They didn't even call or email to tell me my payment was late, I only found out because I received a notice from the credit bureau. Then I was told I need to call the credit bureau myself to fix the mistake and of course the credit bureau doesn't care all they know is I missed my payments that TD Auto reported. I also had called to have them change my address and they also didn't change that either.
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