I have been a TD customer for 20+ years. During this time I have not diputed a transaction. However, in June 2025 I disputed a "Spammy" company. This company withdrew money from my Visa card, on a Sunday, against my wishes, and, without my consent (when I was supposed to pay on the Monday). When I saw the items, they were nothing like the online published photographs. The fraud department at TD called this "Spammy" behaviour, and advised me to ask for my complaint to be escalated. To me, this is definitely dispute-worthy. However, it is not dispute-worthy, according to TD dispute office. The young-sounding male manager in that office, said they couldn't/wouldn't do anything. I am closing my TD credit card. Awful, terrible, customer service. The dispute office needs an overhaul, and, some training sessions in dispute management, and, in customer service.
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The Toronto–Dominion Bank is a Canadian multinational banking and financial services corporation headquartered in Toronto, Ontario.