If I could give them a zero I would. We switched our house and auto insurance because the net savings were significant. 3 months after signing up, they increased our premiums on our house by double because they said our garage was a house because it has living space above it. I cancelled both policies and they charged me a cancelation fee for the car because they said it was canceled early. I escalated this and received the same response. DO NOT BELIEVE THEIR ONLINE TOOLS OR THEIR REPRESENATIVES. The rates will increase and you will be charged if you cancel early. So they can unilaterally increase your rates mid-term but they will charge you with fees if you try to cancel. I am not impressed.
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