I faced an unexpected $30/month increase without any notification. They expect constant tracking of my movements through a new app. While I was a passenger on a road trip, I didn't review anything, leading to this surprise increase in my insurance. When I spoke with a supervisor, I was told to handle it myself and that they'd review it in a year. I waited over two hours to speak with someone and felt treated like a child. This is unacceptable, and I plan to report this to the insurance regulatory board. I'm switching providers.
Claim your business profile now and gain access to all features and respond to customer reviews.
