I would rate this experience with no stars if possible. I acknowledge my mistake in not being able to make a payment on time due to some banking issues, which were resolved quickly. However, the company was unyielding, imposing strict deadlines and refusing to update my status. I received incorrect information, and the justification given was that the representative no longer works there. This has now created a negative impact on my future insurance for the next six years. They simply shifted responsibility and concealed themselves behind the company's authority. I strongly advise against using this service!
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