teamexpress.com

1.1
1.1 Based on 121 reviews

...

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Consistently late deliveries with no support

My shipment was delayed in Sydney, which was annoying but understandable. Once it reached my city, it was marked as out for delivery but then indicated 'outside of delivery window' at 3:30 PM. I attempted to use the 'manage my delivery' option to collect it myself, but encountered errors every time I submitted the form. The next day, it was out for delivery again, so I arranged to work from home, only to receive a message stating 'technical issues occurred.' I have been on hold for nearly an hour trying to find out what is happening and whether I can collect my package myself.

1
Date of experience: Dec 05, 2025

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