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Used to love Tebay but the southbound services awful. We had to clean our own table!! food a huge let down& certainly no child friendly food. No choice to suit children. Food barely warm . Chaos reigned as we tried to get our food! Big disappointment!
Used to love Tebay but the southbound services awful. We had to clean our own table!! food a huge let down& certainly no child friendly food. No choice to suit children. Food barely warm . Chaos reigned as we tried to get our food! Big disappointment!
Called in at Tebay Services (North) this am 9am for brekkie. What a let down!!! This used to be really good. We had 2 slices of toast, which were stone cold even though I asked the girl if it had been made long! We waited a good 5 minutes for 2 cups of tea. 3 girls behind the counter and still had to queue. Ive used these services for over 10 years on my trips to Scotland but will certainly not be using again. Overpriced for what you get. Such a shame as it used to stand out from all the rest of the service stations on the M6……not anymore!
I’ve been going to Tebay now for 20 years and promoted to everyone I know how wonderful it is, not anymore! For the first time ever I’m sad to say in the last year it has deteriorated beyond recognition. It’s in desperate need for some TLC the restaurant breakfast was inedible but I couldn’t be bothered to complain. Toilets weren’t clean either. The only plus side is the farm shop although expensive, great quality.
I have always been a fan of Tebay but on Thursday 11th December (around 10.30) we called in for breakfast. Went to the cutlery box for knife and fork and the knife was caked in the last users egg. When I went back for another I examined the box more carefully. It was disgusting with most of the cutlery clearly dirty. To top it off the breakfast was cold.
I’ve always called at tebay. At one point it really used to live up to the hype. But as of late its seems to have gone downhill. It simply isn’t big enough to cope with the footfall. It’s usually akin to a football crowd. There’s far too many people and it becomes impossible to move around in any comfort the attitude of the management seems to be get as many people in as quick as possible serve them overpriced Luke warm food and get them turned round and on there way and get the next lot in. However what really put me off. Travelling from Manchester to Scotland this morning and thought. It should be quiet enough to get a hot breakfast and a toilet stop. Arrived at 6.45am. There was about 20 cars in the carpark. A crowd of people at the entrance door. The place doesn’t open till 7. And the cafe/ restaurant doesn’t open till 7.30. It’s a motorway service station. By 5 past 7 there was still no sign of life. The doors still locked. All of the cars including myself drove off and probably headed for the next service up the motorway. A service station that isn’t open at 7 in the morning. Think that’s done it for me. Won’t be calling again.
Always stopped at Tebay and rated it 5 stars in the past. Unfortunately it has serious declined. At the start of lunch time food appeared stale and unappetising. Choice was limited. Lasagne was all pasta & cheese with little filling. Cappuccino was more hot milk that coffee flavour. Toilets were not clean and table needed to be wiped. Most of all the attitude of staff serving was really off putting, I nearly walked out. I was polite and smiley but 3 staff were grumpy and unhelpful, they did not portray a happy customer focussed workforce. Will not be coming again!
We always used to stop here with our dog, but visited today on our travels and they have changed the dog policy! Only outside seating with your dog! It was freezing today! Not sure why they can’t put aside a dog friendly seating area like most places, Backwards attitude in my opinion when so many places are now dog friendly, we will definitely go elsewhere which is a shame
Please read my Google Review Tebay Services ref: Changing Places if you need a Hoist .. the hoist is in a Tin Box Behind the Petrol Filling Station .. so if your in a Wheelchair Don't Unload at the Services .. drive around to the Exit and its located on the Way Out .. please be aware as there is NO easily accessible weatherproof direct wheelchair access from the Services itself !!!
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