This is not a trustworthy company nor is customer service a top priority . I purchased a chair around Dec 2020 and within a few months noticed the seat was rocking/flopping back as if not attached to the base or anything .There was absolutely no support of any kind. It was being used by my very slim 11 year old for gaming and wasn’t even able to withstand light use . It had become unattached from the base altogether and I was able to attach it with some new screws. Within a few months later I noticed cracking in the seat that I knew would continue to spread . All in a chair that cost me $300+ on Overstock . Because my daughter neglected to tell me I didn’t notice how bad it was getting until about 3-4 months after the 2 year warranty had expired . Also taking into account that this was during Covid and you would think they would take that into consideration . It wouldn’t have mattered because I suspect they wouldn’t have done anything to fix it . There were suspiciously no reviews on the web when I’d purchased but now I have found 2-3 with other people complaining of quality issues with Technisport chairs . I wrote the company but they refused to help me after I sent them proof of purchase and the pictures they’d requested . They were rather flippant. Their customer service is a joke for what is an expensive chair and I will never purchase another Technisport chair and will be warning others of the lack of customer service they provide since I wish I’d been able to find the unfavorable reviews before purchasing . I suspect they hide unfavorable reviews .Shabby quality on overpriced chairs that fall apart within a few short months of purchase . Very disappointed . They are so busy giving free merchandise to steamers for advertisement that they are not providing basic customer service to their PAYING customers.
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