I had a patio installed and all of the pavers were covered with efflorescence. Techo told me to buy their cleaner and clean it myself. I also had a defective paver that took forever for them to replace and when they did they filled in with the wrong color sand. I now have grey sand throughout the patio with a section that is filled in with black sand. Follow up requests with the company to fix the sand were ignored.
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Company values: Color Through and Through De-icing Salt Resistant Strength & Durability Transferable Lifetime Warranty