techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

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I had a fairly simple licensing question

I had a fairly simple question. One might argue that it should have been in the FAQs. I initiated a support chat. The tech got on in less than a minute and quickly answered the question in decent English and without the annoying lag of a lot of chat support functions. My question might have been answered on the site somewhere but it wasn't obvious. I'm currently on an old non-subscription version (2019). [They went to a subscription model somewhere between now and 2019 so now you pay each year but each license is for two devices.] It is a bit annoying that my licenses account and support login have to be different. I've used Snag-it for years. I'm moving to a new Windows 11 computer and thought that maybe the snipping tool might suffice but, heh, nope!

5
Date of experience: Oct 05, 2025

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Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

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