I was locked out of my accounts after needing to reset my password multiple times. My problem was resolved by chatting for help. However, if the second password reset process had worked, I would not have needed help. Please review and streamline the password reset process and the unforeseen issue of forgetting your new password before getting into your account, and also, having to repeat the process. I desperately needed to download software that evening to my new device and prepare a screen recording video to post on short turnaround. Being locked out of my account caused extra anxiety and frustration with the multilayered reset/login process.
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We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.