The product maybe great but I don't get a software key a week after paying for it. The software key is nowhere to be found: receipt, email, account on their website. I don't have luck in reaching their support either.update: I'm dropping rating from 3 to 2 stars, as their response to my review is to "provide more information", rather than trying to fix the problem (I had provided my order number). I don't what they want, and how I can help them.update: The response to my update was swift. Kudos for that. My trouble is that I keep getting the nasty "Your Trial Ends in x Days" error. It won't go away until I either "Continue Trial" or "Enter Software Key". The problem is, I have already bought it.
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