techsmith.com

4
4 Based on 219 reviews

We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, less...

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Jean
Best screenshot & video app, but they don't fix 3 years old bug and Snagit is now non usable

Snagit is an exceptional screenshot and video recording app for Windows, offering immense utility and versatility. I rely on it extensively throughout my day for various purposes. One of its standout features is the ability to effortlessly capture partial screen screenshots and videos, enabling focused documentation. Furthermore, Snagit's intuitive editing capabilities facilitate quick modifications to the screenshots. Undoubtedly, Snagit has significantly enhanced my communication with others.However, it's disheartening to note that there has been an unresolved bug persisting in Snagit for the past three years, rendering it virtually unusable for many individuals. This particular issue arises when capturing screens with HDR-enabled displays, resulting in washed-out and overly bright snapshots that inaccurately represent the content displayed on HDR screens.Numerous users have reported this bug to TechSmith, as evidenced by the following support thread: [link to the support thread]. Despite the bug's prolonged existence, there seems to be no visible progress toward a resolution.Regrettably, when contacting Snagit support for assistance, their recommended solution of disabling HDR proves ineffective, as it compromises the screen's visual quality, negating the purpose of having HDR in the first place.This ongoing issue is undoubtedly disheartening. It is our sincere hope that TechSmith will promptly address this bug in the coming days, allowing users to resume their work and continue benefiting from this otherwise exceptional product. The resolution of this problem would undoubtedly safeguard Snagit's reputation as a reliable and invaluable tool in the long run.

3
Date of experience: May 15, 2023

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Business Details

  • We empower people to create remarkable videos and images that help share knowledge and information. TechSmith screen capture software and solutions are perfect for anyone who wants to create and share images and videos for better training, tutorials, lessons, and everyday communication.

  • email https://www.techsmith.com/contact.html
  • call 5173812300
  • language https://www.techsmith.com

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