Extremely disappointing and the website misleads the consumers. I bought 4 shelves to be installed on a plaster wall. The website specifically mentions that for plaster walls, it is required to buy together with the shelves special plugs, which I did. As a result, the shelves fell down before even putting any books on them, the wall is damaged and the customer service refuses any return. Poor customer service, poor quality, and a frankly dishonest website. Stay away from this brand.
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