I scheduled a call to discuss various course options before purchasing a package, but no one contacted me at the arranged time. When I called the direct line, I was told no one was available as it was outside business hours, even though it was prime business hours in London. I also contacted their chat-bot, which provided the same response. It appears this company primarily caters to clients in the UK and Europe, making it challenging for those in the United States to get assistance. If you're based in the US, I suggest looking for alternatives.
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