The software seems okay. It's really hard to guess how it performs compared to their many competitors. It certainly saves me time in finding keywords to add or negate. Unfortunately, the ad performance has gone downhill suddenly. I can't prove whether that's because of software changes on their end or that many of our campaigns that worked for months suddenly all happened to go bad at once. Mostly I'm here to complain about their trash AI bot customer service. Asking basic questions about the system generates very long answers full of inconsistencies. Demanding a human to answer instead ALSO gives you AI generated answers, but signed by a human who pretends to have written them. I'm not a luddite. I get the appeal of automating customer service. But I'm here to tell you your chat bots are not nearly as good as you seem to think they are. Particularly, calling out their AI slop they respond with AN AI GENERATED lying response claiming they personally wrote the responses. Stop lying bro, it's not cool.
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Teikametrics is an AI-powered retail marketplace optimization platform that helps brands and agencies drive profitable growth across Amazon, Walmart, and TikTok Shop.
Powered by ARI, Teikametrics’ proprietary, patent-pending Generative AI engine, the platform unifies advertising, listing content, inventory planning, and performance analytics into a single operating system to enable faster, smarter decision-making without adding headcount or managing disconnected tools.
Purpose-built for retail marketplaces, Teikametrics connects the levers that determine profitability, helping thousands of brands and agencies scale efficiently and grow with confidence.See more
