Negative ReviewI took my phone in for a screen replacement. After the repair, the fingerprint sensor stopped working, and they were unable to fix the issue.When I went to collect the phone, I was forced to pay immediately, otherwise they would not give the phone back to me. When I asked for clarification, the owner started shouting, with an aggressive and intimidating attitude, to the point it felt like a physical confrontation could happen. Despite repeatedly asking him to calm down, he continued yelling for several minutes and only stopped after about 5 minutes.After more than 10 days, there is still no solution and no clear answer: when calling, they can’t even say when—or if—they will be able to fix the problem.A serious and completely unacceptable experience: technical incompetence, total lack of professionalism, and zero respect for the customer. Strongly not recommended.
Claim your business profile now and gain access to all features and respond to customer reviews.
Siden 2002 har Telegiganten været at finde i Storkøbenhavn som en veletableret forhandler af nye og brugte mobiltelefoner samt reparationer af mobiler og computere. Efterspørgslen er enorm, og derfor tilbydes resten af Danmark også et kæmpe udvalg af nyt og brugt elektronik samt reparationer via Telegiganten.dk.
