If I could give a zero for the subscription service I would. I had an offer and the subscription said I could cancel whenever I wanted. Well that means if I go onto their website investigate how I can cancel and finally see that I have to ring a number. I am no 12 in queue. When I finally get to speak to someone they ask me they argue with me about how often I read it. When making it very clear I have no intention of renewing (mainly because their lack of support for people with disabilities and not researching the facts and also of the problem with cancelling it) they said they have to go through all the questions. I said whatever you say I want to cancel. I had to stay on the line for ten mins in total before I could leave and my blood pressure was worse for wear. Thanks Telegraph - never again will I pay you to read your words.** additional. Telegraph reached out to me to Investigate this complaint and came back to me to say that it hadn’t been handled well. Although I have not renewed a subscription I have to give credit to a company that investigates and hold their hands up.
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