Every year my subscription rate triples and every year I phone and get it back to where it was. Not this year - it took forever to get through to their call centre (obviously you can’t cancel digitally or I suspect they’d have no subscribers left) and I finally thought it was time to quit and go to the Times. You’re a great paper but you’re not that great to put up with b*ll*hit marketing tactics more prevalent in the double glazing trade - Nigel pay attention !!!
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