Deceitful charging tactics.I have been a subscriber for a couple of years as they offered me a good deal when I phoned to cancel.Same with the puzzles.Then I received an email saying my 50p annual subscription was going up to £50, so I had to phone them to get that cancelled, guess what they offered me deal but I’d had enough of their deceitful tactics to keep you as a customer but at the same time try it on.At the same time I checked the cost of my digital newspaper subscription and it was showing as due in a week or so and was showing as £29 and I double checked my emails including my junk box to see if they’d sent me anything about the price going up, but nothing so I thought ok I’ll stick with that then.Then whilst I was out for a meal at c.9pm at night an amount of £199 was taken out of my bank account by the telegraph with no warning or notification. Sure enough when I logged on it was showing £199 for the annual subscription.I contacted my bank to see if they’d sent could so Nything to stop the payment going through but they said I’d have to contact the telegraph to get a refund.I phoned them first thing the next day at 8am and asked for it to be refunded, the guy I spoke to was very understanding and actioned my request. I cancelled my subscription and did receive a refund a couple of days later.This kind of behaviour should not be allowed, it’s a big con and I have blocked their emails and phone numbers as a result.Warning they really just want as much money as they can get their hands on and hope you do not notice. If you want to subscribe you can phone them up ( if you can find the number) and get. Good deal but make sure you know your renewal date.
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