Worst customer service I've ever had the misfortune to require. Every time I called them about a problem, they created a new one. I had issues from the very beginning with them not sending equipment, giving me "discounts" for services that never arrived, sending the wrong equipment, giving false information about services. I even found an extra charge on my mobile subscription. For what? Insurance I very specifically opted out of when buying the phone. Most recently, I sent an email (after a while I stopped calling and started writing so I could at least have a record of what customer service was saying and doing) asking if there is any termination fee or breach fee for cancelling my TV subscription and I received no answer to my question, naturally. What I did receive, however, was an order confirmation for fiber internet, a cancellation document to be signed and returned, and instructions on how to return the T-We Boks. You can't make this stuff up.
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