Second time getting bad customer service from Telkom in-store and calling for help.Went to a store upgrade contract consultant insure me my prodata will be loaded after 2.That never happened went back the next day he was off one of other consultant check and just casually say it is active. Decided to call customer care same bad service she say to me she see the data is not loaded but instead of helping she tells me I have to go back to the store.All I want was data of which I pay for .Now I got a email to say we very sorry but complain takes 72 hours to resolve so I have to wait 3 days without data because staff don't do they job.Wow the service is very poor .And this was not even the first time
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Telkom is a South African mobile telecommunications company.