Tried to install fibre optic at our business and two months went by without even a single update. The best part is that they offered us a one month free trial for their LTE package while we wait for the fibre, bundled with a phone line service - NONE of it got activated for that whole month. Then they billed us R 5k for all the installation (which was really just delivery, no technician installed anything) plus one-off fees, plus all the charges after the trial.We went to a physical branch to try to get everything fixed - got told that: 1. Since all of it was ordered through a clueless sales agent, it therefore is an online order so a physical branch can't do anything about it. and 2. To fix some of the additional hardware issues, the technical personnel was still on lunch break and won't show for at least another hour, and it was 3:00pm at the time?!Look, if you trust Telkom with ANYTHING, you are 100% a complete, utter brainlet, just like me. Clowns run this business. so if you see anything with "Telkom" labeled on the it, be it a van, a shop, a building - Literally you will be looking at a clown convention.
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Telkom is a South African mobile telecommunications company.