I took a 2 year contract and in October Telkom sent me an email to say next month my contract ends. Month end of November, they deduct money and I reverse the money thinking my contract ended. They do debit of 2 months which is November and December, meaning that I have completed my contract. January, debit order happens and I am told it’s a charge for reversing money last year November. So they charged me twice if not mistaken for reversing a debit order. This was never communicated when I took the contract. I believe they do that so that they can benefit from customers. I paid all their charges but I do not wish to ever be a customer of Telkom. So disappointed in their service.
Claim your business profile now and gain access to all features and respond to customer reviews.
Telkom is a South African mobile telecommunications company.