I cannot convey how much I am frustrated with the security service. After being robbed, despite my alarm activating, every interaction with the company has been a struggle. The police requested the Alarm Log, which should be straightforward. I have spent over 2 hours on the phone with the company and am still not closer to obtaining it. I've been transferred numerous times, pressed the button for English repeatedly, been spoken to in another language despite my requests, hung up on, and directed to the wrong department. I am still on hold, trying to reach the appropriate department for the log.
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TELUS Canada provides mobile, home phone, Optik tv, high speed internet services. At TELUS, we put YOU first.