applied to Telus through an online job portal for a position titled "Planning Consultant" while looking for a professional urban planning position. I submitted an online application and with 24 hours received a response asking me to complete an online assessment as the next step in the hiring process, it took about 60 minutes and seemed completely unrelated to professional planning. The next day I was sent links to "onboarding" platforms where I was asked to set up multiple log in accounts to access profile dashboards.Once on the profile dashboards I was provided instruction videos that were unprofessional and I could not duplicate; I then had to create an Instagram profile to perform the exercises assigned, which I could not duplicate as instructed. I tried to reach out to tech support to find the online links were all bad links, I emailed support and received no answers.For several days I logged into my dashboard and found exercises I was assigned often led to http errors or white screens, again emailed support,no answer.Suddenly I was able to access one exercise where I was asked to review video clips and "rate which is better in quality." It was completely unrelated to legitimate professional planning work, instead like paid online surveys for focus groups.I did hundreds of these reviews before I received an email informing me I was performing too much work and that my access to the project was temporarily suspended. Several hours later I received another email informing me that the worldwide parameter of employment had changed, that hundreds of consultants would be "offboarded" at random and Telus would email consultants in the future when new projects arose.I am owed several hundred dollars for work, I've been paid only twenty dollars with no answers to when I will receive the balance owed me.I emailed the management at Telus multiple times for more details, I received one AI generated response that hired Consultants should not be performing "large quantities of work on project assignments" and that "issues have arisen with our client requiring that our consultants be hired from other locations worldwide."Supposedly I was offboarded but I can still access many of the dashboards I was asked to set up.Everything about my experience was unprofessional and misleading, the hiring process was misleading and deceitful, the training videos were poor quality and difficult if not impossible to reproduce most of the time, and no authentic lines of communications exist between you and the company.
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