They had my money from April 2024 for the 2025 Australian Open. I expected them to have early access to good seats on the Rod Laver Arena, but all they did was buy tickets in January 2025 which I could buy myself online. The face value of the tickets is half the amount I paid them and they are the worst tickets in the arena - the very back row. I would not have chose to sit there. They don't care about where you sit, they just buy the cheapest tickets they can to maximise their profit. Very very disappointing. Even when I contacted them to make these points, they just make up some stuff about they are a secondary reseller and cannot control the tickets they get - complete nonsense. And clearly they are not interested in customer service or repeat business! Stay away from them!
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Selling tickets is in the DNA of our company. The passion for sport, with tennis in particular, was central to the establishment of Tennis Ticket Service. It all started in 2007 when the ‘event junkies’ behind the company visited a lot of tennis matches. Tickets became increasingly difficult to get, causing the idea to expand the network to a wider audience than friends and family only. This is how something that started as a way to visit the best events ourself, has grown to Tennis Ticket Service. The platform to help everyone get those hard to get tickets.See more
