We were booked for a 19:00 lane slot and we arrived at 18:45, as instructed.
However, the people on our lane (14)were meant to finish at 19:00 - they didn't. They clearly started a new game which was stopped by the staff member at 19:15 at my request. They were then moved over to Lane 13 where half of their group were already halfway through playing a game, anyway.
I fail to see why this group was able to start a new game at 19:50 (when each game takes 30-40 minutes to complete) on a lane which was clearly reserved for somebody else (me) at 19:00. The staff member seemed as annoyed as I was and moved them over to Lane 13 (where they should have been from the beginning).
Finally, after five minutes of the staff member telling them to move over, the lane (14) became free for us.
Surely, the lanes should have been better monitored to avoid this from happening? There were only two of us compared to five of them (on our lane). Wouldn't have made more sense to put us on a lane further away from a group? I know for a fact that each lane can take six people, so why did the people who took our lane not spread out between Lanes 12 and 13, which also had their friends? There was absolutely NO REASON at all for our lane to have been used by a bunch of ignorant, infantile idiots ten minutes before our booking was due to start.
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Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.See more