tentrade.com

4.2
4.2 Based on 745 reviews

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Mohamed Ahmed
la ainsah ahid bialtaeamul mae hadhih…

I don't recommend anyone deal with this company because they never acknowledge their problems and never fix them.I've been a client with them for a year and a half.I had an initial problem with the spread. The spread was 44 when the trade was executed, but it appeared under the currency symbol as 15. There was clear manipulation and deception in the spread. When I contacted them to resolve this issue, as it was intentional, they didn't fix it and informed me that they didn't want me working with them anymore. Almost no one else discovered this trick except me.————————————————————— I have a 30K account and a 10K account with this company, and I connected them both using the copy trading service.What happened was that my 10K account was closed due to a daily slippage violation. The reason for the closure was a 10p drop in my account value. The account was closed because of a $1 violation, meaning it was closed due to slippage. The broker's price was set, and the price in the leader account (30K) was closed at a slippage of 2 pips. This indicates manipulation of the stop loss. I contacted support via the ticket, and they told me I had violated the rules. The main reason was the slippage that occurred in the broker's account and the failure to close trades in both accounts at the same closing price.I entered trades the following day, and the take-profit (TP) was hit. The trades closed at the same price in both accounts, and at the same TP price I had set for the trade.This means the company is applying slippage to the stop loss (SL) but not to the take-profit (TP).I contacted support, but they haven't resolved the issue yet.I used to deal with this company because of my account manager, Hajar Khaled, who was always helpful and provided me with full support. However, the problems have become too numerous, and there seems to be no solution.

1
Date of experience: Nov 25, 2025

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