tentrade.com

4.2
4.2 Based on 745 reviews

...

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Annabelle Bell
Strongly advise against working with this company

I strongly advise against engaging with this company, as they consistently fail to acknowledge and address their issues. Having been a client for a year and a half, I encountered a significant problem with the spread. The spread was 44 at the time of execution, but it was displayed as 15 under the currency symbol. This was clearly an act of manipulation. When I reached out to resolve the issue, they refused to address it and indicated they did not want to continue my business. It seems I was one of the few to notice this discrepancy. ————————————————————— I manage a 30K account and a 10K account with this company, both linked through their copy trading service. My 10K account was closed due to a daily slippage violation, triggered by a mere 10p drop in value. The closure stemmed from a $1 violation, indicating slippage as the cause. The broker's pricing showed a slippage of 2 pips on my leader account (30K), suggesting manipulation of the stop loss. When I contacted support, they cited rule violations, attributing the issue to slippage and the failure to execute trades at the same closing price across accounts. The following day, I entered new trades, and the take-profit (TP) was successfully hit. Both accounts closed at the same price, consistent with the TP I had set. This indicates that the company applies slippage to the stop loss (SL) but not to the take-profit (TP). Despite reaching out to support, the issue remains unresolved. I initially worked with this company because of my account manager, who was consistently helpful and supportive. However, the increasing number of problems has left me feeling frustrated, and no solutions seem forthcoming.

1
Date of experience: Nov 25, 2025

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