Wish I had read these reviews before ordering anything from this Company, who pose as a small family run business who will get back to you. What a joke this is. I will never ever recommend this company to anyone.Ordered in November 2025. Never received tracking info and then was provided with the wrong details when I chased them up.Sheet arrived in a timely fashion, but pillows were clearly coming from overseas and this was chased up as well. Decided to return sheet only to find that the email and website no longer existed.Made contact with ACCC who advised me who to contact.Out of the blue they reappear so I resend my email requesting a refund. Responding to emails and phone calls is also something this Company is really bad at.Anyway. Sent sheet back on 27 February 2026 and I AM STILL WAITING FOR MY REFUND. Numerous emails and text messages and nothing.I eventually did get an email apologising for the lack of customer service and that the TEAM? would be made aware of this. This was a week ago. 2 more emails chasing this and still NO REFUND, no resolution, no update.What the actual is going on?Do they ever refund? Or are they a bunch of scammers?
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