I'm extremely disappointed with the counseling call I had with Testbook. The representative's behavior was utterly unprofessional and left a sour taste.When I inquired about the course fee, the counselor responded with a condescending tone, making me feel belittled. The conversation felt more like a high-pressure sales pitch than a genuine attempt to understand my needs.As a potential customer, I expect respect, empathy, and professionalism. Testbook's counseling call was a massive letdown.*Pros:* None*Cons:* Unprofessional counselor, high-pressure sales tactics, lack of empathyTestbook needs to overhaul its counseling approach, focusing on customers' needs rather than just making a sale. Proper training and a customer-centric approach are essential.Would not recommend Testbook to anyone seeking genuine guidance.
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