I placed an order online with Tether Tug on July 20, 2025. On August 24th and August 27th I requested refunds via email. On August 28th a shipping label was created and my requests for a refund were ignored. Do not do business with this company. They claim to be a small family business. Maybe that's true, maybe it isn't but I'm a small business owner too and this is not how you treat your customers.
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