Absolute terrible aftercare. Within 12 hours my door was leaking, paint cracking and a dent in the door. I was accused of putting scratches and chips in the door myself when clearly you could see them in the instalment pictures. Within 8 months of having the door installed I’ve had a snapped handle, large gap between the door and door frame and now rusting. Twice now when the team come they are late, up to 3 hours, asking me to leave my house open and unlocked when I’m not home! I’m still fighting to get my door fixed, I’ve asked for someone to call to get reassurance of how to move forward, but I get the feeling now they have my £4000 they really don’t care.
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Our expertise is in Timber and Aluminium framed windows and doors. Wood, when crafted in expert hands, is the most stylish, warm, authentic and long-lasting material for your windows. Chances are, your windows were made from wood when your home was built; it was the best material at the time, and is the best material today.
All our frames are handcrafted in our workshops to meet your exact specifications. We use the best quality, ethically sourced timber – which is why our windows look and feel beautiful, and our frames are guaranteed for decades.
With Woodcraft Windows, you can replace your windows and doors and retain the character and authenticity of your home – even if you live in a conservation area, or your home is listed. And we can even help you get listed building permission, if you need it.See more
