I attempted to cancel the service using both the desktop and mobile applications but received no confirmation or clarity. The site's functionality is lacking. I did manage to chat with a team member who assured me that my membership was cancelled and no further charges would occur. However, I was billed again with no response. I eventually had to contact my payment processor to resolve the issue. I ended up paying for months without a refund or any communication from the service. It's not worth the investment. Consider this a warning.
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