About July 2025 after contacting thameswater concerning high bills thameswater water told me to go back to DWP about the payments they were making to thameswater and after 2 months or more I found out I've was paying a family's water bill now today I've just found out the DWP are paying £14.08p a week to thameswater and the same circle is starting again thameswater didn't want to listen to me when I tried to explain how I was paying someone else's account ,and engineer was called out finally last year and the fault was in the smart meters. All way through this I've had cancer i had major surgery the end of October 25 and I've been paying thameswater which shows on my account the manager i spoke to was so unhelpful I pay £10 nearly every week that all that shows on my account I've just done a quick bit of calculation and it's about £45o gone missing this is the second time the last time DWP was blaming THAMESWATER and visa versa IT WAS THAMESWATERS FAULT
Claim your business profile now and gain access to all features and respond to customer reviews.
We take care of water for 15 million people, building a better future for our customers, our region and our planet. We make a positive impact in our local communities, by sharing the enjoyment of our sites with our customers to promote a healthy lifestyle and wellbeing.
