Frequently experience issues with my Thanks Ben portal, as well as my Thanks Ben digital wallet / card getting declined, leaving me unable to spend on it.When issues do arise, fixes are very slow, and the onlyway of getting updates is by chasing their support daily, but only to get an update that there is no update.My latest issue is that my employer offers cycle to work, but when I click on the benefit the page never loads. After chasing support for a week, they advised a fix had been made but now the benefit has been completely removed from my portal!
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A better way to do benefits.
Ben is the world's first intelligent benefits platform that understands your business, frees up your time, and delivers real employee impact. Our AI-powered platform simplifies global benefits management for companies like Mondelez, Pleo, Itsu, Trainline and HSBC. Offer benefits that work for every employee, whether desk-based, remote, or on-the-go.
Less admin, more impact.
Ben is your benefits co-pilot, automating the work that slows HR teams down and making even the most complex global strategies effortless to manage. With repetitive tasks managed intelligently you’re free to do your best work, driving real value for your people and business.
Same budget, bigger results.
Get more value from every dollar spent. With your strategy optimised to give employees better value and AI-powered personalisation that connects them with relevant, meaningful benefits, you’ll attract and retain top talent while empowering your teams to excel.
The last platform you’ll ever buy.
Replace multiple systems with a single, AI-powered platform. Ben’s modular technology is designed to scale as your business grows, so you can make changes instantly with no hidden costs or manual workarounds. Our agile approach means you’ll always have access to the latest innovation, while end-to-end strategic support - from benefits design to our extensive provider network - provides flexibility to select the best partners for your workforce.See more
