Our company previously used ThanksBen, and switching to a competitor was a regrettable decision. With Ben, employee management was flawless—wallet top-ups were always timely, and accessing funds was effortless. Everything just worked as expected.Unfortunately, our experience with the new provider has been far from smooth. The solution was supposed to go live in January, but we couldn’t access our benefits until April—a three-month delay that caused significant frustration. Even after onboarding, we’ve faced recurring issues, including delayed wallet top-ups and difficulties accessing their app. These problems have not only disappointed our employees but also created a heavy administrative burden for our HR team, leading to numerous complaints and wasted time. Ultimately, this decision did not reflect well on the HR team, as it undermined employee confidence in their ability to manage and deliver critical benefits.In hindsight, the employee experience with Ben was truly outstanding, and moving away from it was a mistake. I highly recommend Ben to any organization that values a seamless, top-tier experience for their employees and wants to maintain trust and credibility within their teams.
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A better way to do benefits.
Ben is the world's first intelligent benefits platform that understands your business, frees up your time, and delivers real employee impact. Our AI-powered platform simplifies global benefits management for companies like Mondelez, Pleo, Itsu, Trainline and HSBC. Offer benefits that work for every employee, whether desk-based, remote, or on-the-go.
Less admin, more impact.
Ben is your benefits co-pilot, automating the work that slows HR teams down and making even the most complex global strategies effortless to manage. With repetitive tasks managed intelligently you’re free to do your best work, driving real value for your people and business.
Same budget, bigger results.
Get more value from every dollar spent. With your strategy optimised to give employees better value and AI-powered personalisation that connects them with relevant, meaningful benefits, you’ll attract and retain top talent while empowering your teams to excel.
The last platform you’ll ever buy.
Replace multiple systems with a single, AI-powered platform. Ben’s modular technology is designed to scale as your business grows, so you can make changes instantly with no hidden costs or manual workarounds. Our agile approach means you’ll always have access to the latest innovation, while end-to-end strategic support - from benefits design to our extensive provider network - provides flexibility to select the best partners for your workforce.See more
