Awful experience. Had two contracts under the same email and apparently the old one simply overrides the new one so I cannot edit the insurance details. Takes ages to get to a support agent who does very little to help apart from checking with the dev team.The website is also extremely badly made: benefits not shown on mobile, the chat button often doesn't work at all, and I don't understand why they cannot just provide a contact email and forces people to use chat.
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A better way to do benefits.
Ben is the world's first intelligent benefits platform that understands your business, frees up your time, and delivers real employee impact. Our AI-powered platform simplifies global benefits management for companies like Mondelez, Pleo, Itsu, Trainline and HSBC. Offer benefits that work for every employee, whether desk-based, remote, or on-the-go.
Less admin, more impact.
Ben is your benefits co-pilot, automating the work that slows HR teams down and making even the most complex global strategies effortless to manage. With repetitive tasks managed intelligently you’re free to do your best work, driving real value for your people and business.
Same budget, bigger results.
Get more value from every dollar spent. With your strategy optimised to give employees better value and AI-powered personalisation that connects them with relevant, meaningful benefits, you’ll attract and retain top talent while empowering your teams to excel.
The last platform you’ll ever buy.
Replace multiple systems with a single, AI-powered platform. Ben’s modular technology is designed to scale as your business grows, so you can make changes instantly with no hidden costs or manual workarounds. Our agile approach means you’ll always have access to the latest innovation, while end-to-end strategic support - from benefits design to our extensive provider network - provides flexibility to select the best partners for your workforce.See more
