If I could, I’d give it a zero star.
I had an issue with a payment and I need that money back to my account but no one is responding. There’s no support during weekend time and the chat box is like talking to a wall. No one replies either by chat nor by email and they have no other way to contact them. I asked my company if they can contact them as they probably have a direct support and nothing, they won’t reply to them either. Truly an awful customer service.
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A better way to do benefits.
Ben is the world's first intelligent benefits platform that understands your business, frees up your time, and delivers real employee impact. Our AI-powered platform simplifies global benefits management for companies like Mondelez, Pleo, Itsu, Trainline and HSBC. Offer benefits that work for every employee, whether desk-based, remote, or on-the-go.
Less admin, more impact.
Ben is your benefits co-pilot, automating the work that slows HR teams down and making even the most complex global strategies effortless to manage. With repetitive tasks managed intelligently you’re free to do your best work, driving real value for your people and business.
Same budget, bigger results.
Get more value from every dollar spent. With your strategy optimised to give employees better value and AI-powered personalisation that connects them with relevant, meaningful benefits, you’ll attract and retain top talent while empowering your teams to excel.
The last platform you’ll ever buy.
Replace multiple systems with a single, AI-powered platform. Ben’s modular technology is designed to scale as your business grows, so you can make changes instantly with no hidden costs or manual workarounds. Our agile approach means you’ll always have access to the latest innovation, while end-to-end strategic support - from benefits design to our extensive provider network - provides flexibility to select the best partners for your workforce.See more
