Ordered a microwave from this company, they took payment and provided me with the next earliest delivery date which was about 3 weeks later from purchase, my Kitchen was to be fitted first week of the following month so the microwave would be delivered about a week prior to this in time for fitting so I agreed. The afternoon of the day before delivery they called to tell me that the product that I paid for could not be found in the warehouse…and was also out of stock. It took them that long to figure out the product I paid for ‘went missing’ and no longer exists in their stock which was incredibly annoying so close to my kitchen fitting date, they could not provide me with an alternative of the same price and spec they only offered products a minimum of £300 more expensive!They were also not very apologetic and could not really care less about the inconvenience they caused me and just jumped straight to ‘’ We’ll get that refund processed for you’’. Much better alternative providers that I have had really good experiences with such as Appliance city, Marks Electrical, Amazon and Hughes. Wouldn’t bother wasting your time and money here, I’d rather pay a little bit more elsewhere and actually receive the products for when you need them.
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The Appliance Depot was founded in 2008 by a dedicated team who have over 33 years of experience within the industry. We have seen welcome and unexpected growth over the years and are now operating from two different sites within Leicestershire, with a total warehouse capacity of over 35,000 square foot, holding over 5,000 products for sale.
We sell products from some of the most recognised and loved brands, including, but not limited to: Neff, Bosch, Siemens and Smeg. We specialise in selling graded products bought directly from the manufacturers themselves. These products may not come in the original packaging, they may be ex-display, damaged, end of the line or cosmetically imperfect. However, we pride ourselves on being honest and transparent with our customers, and you can find an explanation on each listing of why that item is graded.
From the moment we answer the phone or respond to your email, you are at the heart of what we do. We strive to answer all queries and provide as much information to the customer as possible, in order for them to make a well-informed decision. Our dedicated team pride themselves on providing an exceptional level of customer service, from answering queries, to showing people around the warehouse, and going above and beyond when delivering.See more
