Overall positive experience dealing with The Appliance Depot. Spoke to a member of the team prior to making an online order and they provided me with the information I requested along with a potential delivery date. Placed my order and within a few hours I had a call to confirm delivery date within my expectations. I recieved a courtesy email the day before delivery from Charlie (the courier) confirming delivery date and ETA. On the delivery day I recieved a call from the driver confirming his slight delay due to traffic. Upon arrival the driver was polite and delivered my washing machine into my ground floor kitchen. We had a chat and it turns out he had been on the road since 2am! And likely wouldn’t be home until 9-10pm. I hope he is highly rewarded for his hard work and dedication!I would highly recommend The Appliance Depot and would happily use again. Very pleased with my purchase. Regards Dean
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The Appliance Depot was founded in 2008 by a dedicated team who have over 33 years of experience within the industry. We have seen welcome and unexpected growth over the years and are now operating from two different sites within Leicestershire, with a total warehouse capacity of over 35,000 square foot, holding over 5,000 products for sale.
We sell products from some of the most recognised and loved brands, including, but not limited to: Neff, Bosch, Siemens and Smeg. We specialise in selling graded products bought directly from the manufacturers themselves. These products may not come in the original packaging, they may be ex-display, damaged, end of the line or cosmetically imperfect. However, we pride ourselves on being honest and transparent with our customers, and you can find an explanation on each listing of why that item is graded.
From the moment we answer the phone or respond to your email, you are at the heart of what we do. We strive to answer all queries and provide as much information to the customer as possible, in order for them to make a well-informed decision. Our dedicated team pride themselves on providing an exceptional level of customer service, from answering queries, to showing people around the warehouse, and going above and beyond when delivering.See more
