This mob checked their head warehouse for a pair of Runners took my money and said deliver in a few work days, this was nearly 3weeks ago.Then after a few days they said they did don’t have it in stock and they could offer me a store voucher which wasn’t acceptable to me.They told me this in an email when I tried to use their help line on their website it said calling would have a waiting time of at least ten minutes so I sent a reply to their email.HiThis simply isn’t acceptable to me, your store sold me the shoes after making sure your warehouse had them in stock which your Robina store assured me they had and would deliver directly to me, which turned out not to be the case.Since I received this email I approached the store in tweed heads Sth who were very patient and explained why they couldn’t issue a refund direct to my account and that it had to come from your head office.Your offer of a voucher is not what I require, what I require is a refund returned to me, it will take around 1mi nute to do that and it is what should of happened immediately you couldn’t deliver my goods.You’re looking like a company who is tripping over yourselves (excuse the pun) to avoid refunding my money at all costs.To be clear … you took the money , couldn’t deliver and now you’re keeping the money.Please stop the games and refund me asap.Thanks for your cooperation in advance.If you need to contact me you can call me on my mobile which is already in your system.
Claim your business profile now and gain access to all features and respond to customer reviews.
The Athlete's Foot Australia offers you a convenient way to buy shoes online and in-stores. You can browse online our great range of shoe brands including Adidas, Ascent, Asics, Brooks, Clarks, Ecco, FitFlop, Harrison, Hoka One One, Instride, Lightfeet...
