Recently I purchased a pair of New Balance shoes online from Athletes Foot. They arrived to our home in NSW very quickly, having been shipped from their Joondalup store in WA. Unfortunately, they were a little small for my husband. I looked into returning them for a bigger size and spoke with someone at the Joondalup store. She explained my return options. Last Saturday I took them to the Tuggeranong store and a lovely customer service person named Aliina attended to our transaction. She was amazing and very accommodating. Having worked in customer service most of my working career, I was very impressed with this young lady’s knowledge, helpfulness and customer care.
The whole process of dealing with Athletes Foot has been excellent. You deserve a BIG pat on the back.
We will definitely be back when we next need your service.
Well done !!!
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The Athlete's Foot Australia offers you a convenient way to buy shoes online and in-stores. You can browse online our great range of shoe brands including Adidas, Ascent, Asics, Brooks, Clarks, Ecco, FitFlop, Harrison, Hoka One One, Instride, Lightfeet...
