theatlantic.com

1.7
1.7 Based on 20 reviews

...

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Jack Mundale
Predatory subscription practices

If i were only reviewing the staff writing at the Atlantic, this would be a 5 star review. Unfortunately I am writing about their predatory subscrition practices and non-existent/abysmal customer service. Purchased gift suscriptions for my children a year ago. One of them was never claimed. The Atlantic auto-renewed the unclaimed subscription, at a hefty rate increase, and now are nowhere to be found to process refund. Opened multiple support requests and sent multiple emails with no effect. Started dispute process with credit card company to resolve.

1
Date of experience: Jan 01, 2026

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