thebestticketfare.co.uk

3.5
3.5 Based on 58 reviews

...

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Imogen
DO NOT USE THIS COMPANY

I am not the person who usually writes reviews however what I went through the pain, I don’t want anyone else to feel like that, usually I am the person who buys tickets from reliable sites, I saw this site showing the same tickets I wanted very cheap, I paid for it and bought the tickets online, I get an email a day later saying my tickets has not been confirmed and if I still want to go and the tickets I need to pay extra and buy the tickets, when I spoke to them they said oh these things happens sometimes your tickets don’t get confirmed, I was very disappointed angry with them, I should have just asked for the refund then, I paid extra for the tickets, I waited 2 days for the tickets, after asking for the ticket email after email, finally I got the tickets, when I first checked online with Qatar airlines my tickets was there, just a week before I was going I checked the status of my flight it said there isn’t any tickets under my name, I contacted Qatar airlines asking them why isn’t my ticket available after them checking I was told my ticket was voided by the agency I booked with, when I contacted this fraud company asking them why it was cancelled without my permission, I get told oh it’s not us and maybe the airline did, after arguing so much I finally asked for a refund they still tried to convince me that they will buy another ticket for me and give my ticket straight away, like I was going to trust them again, this does not end here I was told I will get my refund 7/10 days after 10 days still no refund, I email asking why I have not received my refund yet, I get told they willProcess soon, at the end of this I had to get my credit card company involved and they got my refund, luckily I paid with credit card, please do not use this company they are a scam fraud company,

1
Date of experience: Dec 23, 2024

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