thebiscuitbaron.co.uk

4.6
4.6 Based on 24 reviews

Dunk and discover a different country each month with our biscuit subscription box: monthly box of biscuits from around the world delivered straight to your door....

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Adam Walker
Unreliable & never knowingly on time.

Update 01/08Well, we're now into August & still no sign of the July box. Of the 6 boxes (although the intention was only a gift of 3)1 box delivered on time4 boxes late1 box yet to be received.BB's facebookpage is pushing 'buy for the summer holidays' - I'd suggest you avoid this bunch of chances who may be OK at advertising but totally useless at delivering the product.I was given a 3 month subscription as a birthday gift with the 1st box supposedly arriving by my birthday in February.. It didn't, eventually turning up a couple of weeks later. The 2nd box was due before Easter as there were kids easter bits included. It didn't, finally turning up 3 weeks after Easter in April rather than March. By now the 3rd box was due - and this turned up a few days later. I thought that was that but ...It's an auto renewal subscription! This has been a complaint on other reviews, the biscuit baron says it's made obvious at checkout but I doubt it. So, the 4th box (May) turns up unexpectedly more or less on time. Box 5 just makes the last week of June so there's just the final box for July. I got in touch with BB on facebook on 21/07 who gave all the usual apologies & said the boxes would go out that week ... It's now 29/07 & guess what - no biscuits!They should spend more time & money ensuring the orders that have been prepaid are meton time & spend less time & money on their glossy magazine & the expensive to produce but always binned cardboard box.A Cowboy company or possibly Robber Barons?.

1
Date of experience: Jul 29, 2024

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Business Details

  • Dunk and discover a different country each month with our biscuit subscription box: monthly box of biscuits from around the world delivered straight to your door.

  • language https://www.thebiscuitbaron.co.uk

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