I should have read the reviews before I decided to do business with this company. I’ll give you the details. I was looking to rent a tuxedo so Google and found black tuxedo. I did my research and based on when I ordered, they said it would take 14 business days so I decided to call and share my situation and told them when my event was. The guy who answered the phone. He was great. He would assured me that I would have my shipment well before my event so I decided to make an appointment and drive hour and a half for a fitting appointment. I then again asked them there just to confirm I would have my shipment prior to my engagement and both of them told me I would have it at least 2 to 3 days prior to that event so I decided to move forward paid and then I get a FedEx that sells a shipment was coming two days after my event so I called to see if this was correct because I had spoken to three other people and all three confirmed I would have it before before my event. But come to find out the information I was given before ordering the tuxedo was wrong. The person on the other end of the phone told me that it would not arrive before my event it would arrive after my event. I decided to ask for a refund. They’ve been told me I would have to wait until they got it rerouted to them. Well, it’s been a week. It has been rerouted and they have yet to process my refund. I would rethink before I would do business with a company like this, and they will not be seeing any business for me in the future.
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The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
