I was hesitant to use them because of negative reviews. I asked a friend who had used them, and she was very positive. This is also why I’m taking the time to write a positive review. We purchased and/or rented the suits. Exchanges were prompt and easy. The suit fabric was beautiful!Here are some things I would suggest:Online sizing questionnaire needs to include things that I only saw when we had to do an exchange, like where the sleeve should hit on the suit jacket, etc. Better response time to using the online email form. I had an issue where my question either didn’t get through or wasn’t replied to timely enough. Shirt sizing is only in whole sizes, ie. 16 not 16.5. They should automatically include a collar extender if you’re between sizes. The slim fit shirts are roomier than expected. For customers: Make sure you get someone to help with your measurements, it’s much easier. Take the time to call them, they’re helpful. During busy season, I did wait more than 30 min on hold to talk to someone.
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The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
