Horrible experience, could never get in contact with anyone other than 3rd party workers. Even when I got a business card, the number would ALWAYS go to voicemail. Was told my groomsmen did not need appointments to get sized and that was a lie! Even when groomsmen had appointments and went they said they were treated rudely, one associate asked "what do you want" in a rude manner and my groomsmen decided to walk off and get fitted else where. This was at the Austin location at or near the mall. Another groomsmen arrived to his appointment and was rushed, his suit he tried on was baggy and the associate told him it was normal which it is not. Overall I would not recommend the black tux to anyone. Save your stresses and go with someone else. This was for my wedding party, it was supposed to be a great experience but it went horribly, if I could rate less than a 0 I would.
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The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
